OUR HIGHEST COMMITMENT IS TO YOUR PRIVACY.
Your personal information is confidential and HIPAA protected. This includes your address, phone numbers and email address on file. We do not share your personal information or email, with third parties or even your family members. We will never share, sell, or rent individual personal information. We value and respect our members’ privacy and preferred methods of receiving (or not receiving) invitations & communications from us. We will strive to deliver a valuable service that offers you – our valued member -- the highest quality, value and convenience.
ON-LINE APPOINTMENT BOOKING POLICY
When booking your appointment(s), you are committing to reserve time and have services rendered. HaloMedspa has the right to authorize charges on your Credit Card for any (1) no-shows (2) or cancellation of appointment within 24 hours of the service time.
HaloMedicine cannot allow exceptions to this policy as we have to pay our employees for their booked time.
A credit card will be required to reserve certain appointment types. Should a cancellation or date change be necessary, we request a minimum of 24-hours notice for any single service. A 48-hour notice is required for any service or spa package cancellation with our Doctor. We reserve the right to enforce our cancellation policy and your credit card will be charged 50% of the service(s) booked.
RETAIL RETURN POLICY
If for any reason you are unsatisfied with any retail purchases made at HaloMedicine, we will be glad to offer you a store credit, which can be used for future retail purchases or salon services.
Pursuant to health regulations, we are not able to offer refunds on any medical grade skin care products.
REDEEMING POINTS AND COUPONS
Should you have any coupons or vouchers or points to be redeemed, please do so before you get to the practice as there is a limited time that we can spend with each patient and respect the other patients appointment time. If coupons and points are not redeemed before hand, we will not be able to credit any such amounts for the scheduled appointment and may have to use those points $$ for your future appointments.
SPECIAL OFFERS & PROMOTIONS
We enjoy offering all of our clients deals on our services...we often work with our vendors to promote special offers and promotions for our products and services and skin care products. Please note that you can only redeem one promotion per service per visit. For example: If you have a 20% offer and also have a $5 off coupon, you cannot redeem them for the same service on the same visit. Additionally, offers will always be on full price and may be subject to more exclusions. We reserve the right to accept or deny offers & promotions based on the situation.